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COVID-19 Information

Contact Us

Thank you for your interest in Missouri Baptist Medical Center. We'd be happy to answer any questions you may have about our hospital. For medical emergencies, please call 911.

Patient Care and Safety

We’re here to help. There’s nothing more important to us than providing quality clinical care and service. If you have a patient care, safety or service complaint—or compliment—call 314-996-4004, or send an email.

Request for Access to Protected Health Information:

Request for Medical Records (self) form

To request medical records to be sent to you:

Please complete this form to have a copy of your medical records sent to you. Note: Parents and guardians, please use this form for your patients.

Release of Information form

To request medical records be sent to third parties, such as a physician or attorney.

Please complete this form to authorize release of an individual’s medical records to a third party. Note: The individual, or legal guardian, whose records are being requested must sign this authorization.

Once you complete the form(s), you may fax them to 314-996-4410, or you may deliver or mail to: 

Missouri Baptist Medical Center
Attn: Health Information Management
3015 N. Ballas Rd.
St. Louis, MO 63131

If you have any questions, call 314-996-5155 or 314-996-5383 between 8 a.m. and 4:30 p.m. Monday through Friday. 

By Mail

Missouri Baptist Medical Center
3015 North Ballas Road
St. Louis, Missouri 63131 USA

To send a letter or package to a patient, please add:
Attn: [Name of Patient] - Patient 

If the patient is no longer at MoBap, the mail will be forwarded to the patient's home address on file.

If you are a reporter with the media and need assistance, please visit BJC.org/Media to connect with the media relations team. For afterhours or weekend media needs, call 314-454-6000 and ask the operator to page the media relations team member on call.

Send us a note

The form below is for general information purposes and is not intended for emergencies, medical diagnosis, or patient care issues. If you have an urgent medical issue, please call 911.

If you have a patient care, safety or service complaint or compliment, call 314-996-4004.

Questions and comments submitted using this contact form will be responded to during normal business hours, Monday-Friday, 8 a.m. to 5 p.m.