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Emergency FAQs

Q. What can I expect at Missouri Baptist Medical Center’s Emergency Department?

A. Upon arrival, you are evaluated by our nurses and physicians. Based on your condition, you are taken to a room or have a health assessment. Frequently, lab and radiology tests are ordered, requiring a longer stay. Emergency Department staff contact your primary care provider with a record of your visit and recommendations regarding your care.

Q. How long do I have to wait?
A. Urgent or life-threatening cases -- including patients experiencing chest pain -- are seen immediately. From 8 a.m.-midnight, our goal is for patients to see a physician within 30 minutes. The doctor can order tests or start care immediately. 

Patients experiencing chest pain are immediately taken to our Chest Pain Center and examined by specialists trained in emergency cardiac treatment.

At other times, emergency nursing staff evaluate your condition before you see a physician. Your wait depends on how busy the Emergency Department is, your condition and what treatment is required.

Q. Should I come to the Emergency Department if I’m having chest pains?

A. Absolutely. Missouri Baptist Medical Center is uniquely suited to provide care for patients experiencing chest pain. Our Chest Pain Center quickly delivers critical care to heart attack victims. How fast you receive care after a heart attack often determines the success of recovery. Missouri Baptist is one of the best heart hospitals in Missouri, and our Chest Pain Center is an important part of our ranking.

Q. Should I come to the Emergency Department if I’m having a baby?
A. Anyone can come to the Emergency Department if they feel they are having an emergency health situation. Our staff will assess your needs and provide instruction. However, most normal labor conditions do not require emergency care, and it’s best to do what your physician has instructed you to do when “it’s time.”

If you are planning to deliver at Missouri Baptist Medical Center, go to Building D -- north entrance (link to campus map). Valet parking is available 8:30 a.m.-5 p.m. Monday-Friday.

Q. What do I need to bring with me to the Emergency Department?
A. Bring your ID, insurance card, a list of medications you are taking (or just bring the prescription bottles), and a list of any allergies you may have. It’s helpful if you could bring your medical history, especially if you have another medical condition. The more we know the better care we can provide.

It is best not to bring a lot of money (we don’t take cash for payment) or valuables. You may be separated from your belongings during treatment.

Q. Can you refill my medication prescription?
A. Medication refills are not part of emergency care. An Emergency Department physician determines the need for an immediate dose of your medication. When medications are provided, a limited supply is prescribed until your private physician can make recommendations regarding your care.

Q. Can I see my doctor in the Emergency Department?
A. Private physicians are welcome, but they generally do not meet patients in the Emergency Department.  Private physicians rely on the expertise and skill of the emergency staff to treat their patients and provide a thorough report regarding follow-up care.

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Missouri Baptist Medical Center
3015 North Ballas Road
St. Louis, Missouri 63131
314-996-5000
Missouri Baptist Outpatient Center — Sunset Hills
3844 South Lindbergh Blvd.
Sunset Hills, Missouri 63127
314-525-0500
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